Getting Started
New to Race Ninja? Start here to learn the basics of uploading your first video and understanding your telemetry.
How do I track my engine hours?
Keeping track of engine hours is crucial for maintenance planning and performance tracking. Race Ninja makes this easy with our Garage feature, w...
What is a "Perfect Lap"?
The Perfect Lap is your theoretical best lap time — it combines the fastest sector times you've achieved across all your laps into one "perfect"...
No GPS data was found
If you see "No GPS data was found" after uploading, it means our system couldn't extract location information from your video. Here's why that ha...
How do I leave feedback on a driver's lap?
Providing feedback is one of the most powerful features of team coaching on Race Ninja. You can leave timestamped notes directly on specific laps...
What happens to my data if I downgrade?
Your racing data is important to us, and we never delete it without your permission. When you downgrade your plan, we preserve your data accordin...
How long does processing take?
Most videos are fully processed and ready for analysis within 5-10 minutes of upload. The exact time depends on your video length and how busy ou...
How do I log my kart setup?
Logging your kart setup in Track Mode is designed to be fast and intuitive – perfect for trackside conditions. Here's exactly how to do it, step...
What do I need to get started?
Getting started with Race Ninja is straightforward. Here's everything you need to start analyzing your on-track performance. Quick Checklist...
What is equipment trending?
Equipment trending is one of the most powerful features in your Garage. It shows how your lap times change over the life of your engine or chassi...
Why was my track not detected?
Track detection relies on GPS coordinates to identify which circuit you were racing at. If your track wasn't detected, here are the most common r...