Why was my track not detected?
Last updated: October 17, 2026
We work out which circuit you were at from the GPS in your video, so when the track isn't detected it's nearly always a GPS problem: the camera hadn't locked onto satellites when you pressed record, GPS was switched off, or the file was exported and lost its telemetry.
If the laps timed fine and only the venue name is missing, that's a different thing and an easy one. Tell us where you were and we'll name it.
Common Causes of Failed Track Detection
❌ GPS Wasn't Locked Before Recording
Your GoPro needs 30-60 seconds to lock onto GPS satellites after powering on. If you start recording immediately, the first part of your video won't have GPS data.
Solution: Wait until the GPS icon on your GoPro screen shows a solid connection before starting your recording.
❌ Recording Started Indoors or With Obstructed Sky View
GPS satellites can't be reached when you're inside a building, under a roof, or when the camera has no clear view of the sky.
Solution: Power on your GoPro outdoors with a clear view of the sky, wait for GPS lock, then start recording.
⚠️ GPS Disabled in Camera Settings
If GPS is turned off in your GoPro settings, no telemetry data will be recorded at all.
Solution: Check your GoPro settings menu and ensure GPS is enabled. See our GoPro setup guide for detailed instructions.
The venue hasn't been named yet
A new circuit is added automatically on the first upload. The venue can arrive without a name. If the laps timed, name it from the tracks page. If the laps still don't split, contact support and we'll look at that session.
For the satellite-lock steps, see No GPS data was found.
Known Track Should Have Worked?
If you were at a track we've already mapped (check our track list on the leaderboards page), but it still wasn't detected, there might be an issue with:
- GPS accuracy on the day (weather conditions can affect satellite reception)
- Partial GPS data loss during recording
- Your first lap being used for warm-up (GPS might not have been locked at the start line)
We're constantly improving our track detection algorithms. If you have a video where the track should have been detected but wasn't, please contact support so we can investigate.
A new circuit is added on the first upload
You don't need to ask us to add a venue before you film there. Upload the session. If the laps timed and the name is blank, set it from the tracks page. Later uploads from that circuit pick the name up.
Still need help? Our team is here for you.
Contact Support