Race Ninja Help Centre

Question 1

How should I set up my GoPro for Race Ninja?

Accepted Answer

⚠️
        
            GoPro Hero 12 Not Supported
            
                The GoPro Hero 12 does not have GPS and cannot be used with Race Ninja. We need GPS telemetry to calculate your lap times, speeds, and racing lines.

💡 Good News
                
                    The Hero 12 uses the same batteries and accessories as the Hero 10 and 11. Swapping to a compatible model is straightforward!...

Question 2

How should I set up my DJI Osmo 360 for Race Ninja?

Accepted Answer

The DJI Osmo 360 is a fully supported camera on Race Ninja, giving you an interactive 360&deg; video player alongside all the same performance analytics &mdash; lap times, sector splits, speed traces, and AI coaching &mdash; that you get with GoPro.

&#x1F4E1; Bluetooth GPS Remote is Essential
    
        The DJI Osmo 360 does not have built-in GPS. You must use the DJI Bluetooth GPS Remote to provide GPS telemetry. Without it, Race Ninja cannot calculate lap times, speeds, or your r...

Question 3

How do I create a team?

Accepted Answer

Teams let you share analyses, collaborate with coaches, and track progress together. Here's how to get started.

Creating Your Team

Follow these steps to create a team:

Click Team Manager in the sidebar
    Click the Create Team button
    Enter your team name and description
    Click Create to finalize

Once created, you'll be the team Manager and can start inviting members.

Inviting Team Members

After creating your team:

Go to your team's page in Team Manager...

Question 4

How do I track my engine hours?

Accepted Answer

Keeping track of engine hours is crucial for maintenance planning and performance tracking. Race Ninja makes this easy with our Garage feature, which automatically logs engine usage from your sessions.

Setting Up Your Engine

First, add your engine to your Garage:

Go to Garage in the sidebar
    Click Add Engine
    Enter your engine details:
        
            Make and model (e.g., "Rotax Max", "IAME X30")
            Serial number (for tracking specific units)
            Rebu...

Question 5

How do I upload a video?

Accepted Answer

Uploading your video to Race Ninja is straightforward. Follow these steps to get your footage analysed and ready for review.

Step-by-Step Upload Guide

Navigate to the Upload page: Click the "Upload" button in the main navigation or visit your garage.

Choose your video file: Either drag and drop your video file into the upload area, or click to browse your files and select the video.

Supported formats: We accept .MP4 files from GoPro came...

Question 6

My video is stuck on "Processing"

Accepted Answer

Don't worry! Processing times can vary depending on a few factors. Here's what might be happening and what you can do.

Common Reasons for Longer Processing

✓
        Long videos take longer — We process every single frame to extract GPS data and detect laps. A 30-minute session will naturally take longer than a 5-minute one.

✓
        System might be busy — When many users are uploading at the same time, videos are processed in the order they arrive....

Question 7

What cameras are supported?

Accepted Answer

Race Ninja supports GoPro cameras with GPS and the DJI Osmo 360 (with Bluetooth GPS Remote). We rely on GPS telemetry to calculate lap times, speeds, and racing lines, so GPS is essential for all supported cameras.

Compatibility at a Glance

Model
            GPS
            Compatible

GoPro Hero 13
            &#x2705; Yes (10Hz)
            &#x2705; Fully supported

GoPro Hero 11
            &...

Question 8

What is a "Perfect Lap"?

Accepted Answer

The Perfect Lap is your theoretical best lap time — it combines the fastest sector times you've achieved across all your laps into one "perfect" lap.

Think of it this way: maybe you nailed Turn 1 in Lap 3, crushed the middle section in Lap 7, and had your best final sector in Lap 5. We take those individual best performances and combine them to show you what time you could achieve if you put it all together in a single lap.

💡 Why this matters: Your Perfect Lap show...

Question 9

What is Track Mode?

Accepted Answer

Track Mode is our mobile-first feature designed for real-time trackside data logging. Think of it as your digital setup notebook, optimized for quick entries between sessions when you're standing in the pits with greasy hands.

Key Features

📍
        
            GPS-Based Track Detection
            Automatically knows where you are. No fumbling through track lists – we detect your location and show the right circuit.

🌤️
        
            We...

Question 10

What's included in each plan?

Accepted Answer

We offer three tiers to match your racing frequency, from casual track days to competitive racing. Here's what each plan includes:

Free Tier Available
    
        The Rookie plan is completely free forever - no credit card required. Perfect for trying out Race Ninja or analyzing occasional track days.

Plan Comparison

Feature
            Rookie (Free)
            Clubman
            Pro

Monthly Analyses...

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