How do I cancel my subscription?

We make canceling as simple as subscribing - no hoops to jump through, no support tickets required. You can cancel your subscription anytime from your account settings.

Step-by-Step Cancellation

1. Navigate to Billing: Click your profile icon in the top right, then select "Billing"
2. Manage Subscription: Click the "Manage Subscription" button
3. Cancel: You'll be redirected to our billing portal. Select "Cancel Subscription"
4. Confirm: Follow the prompts to confirm your cancellation

The entire process takes less than 30 seconds. We won't ask you to contact support or sit through a retention survey.

What Happens After Cancellation?

• ✅ Existing analyses: All your uploaded videos and data remain accessible according to your plan's retention policy
• ✅ Unused analysis packs: If you purchased any Analysis Packs, they never expire - use them anytime
• ✅ Leaderboard entries: Your personal bests and leaderboard positions are preserved
• ✅ Downloaded data: Any MP4s or data exports you've downloaded are yours to keep forever

After Your Subscription Ends

Once your billing period expires, your account automatically downgrades to the free Rookie plan:

• ☐ 1 free analysis per month
• ☐ Existing analyses older than 30 days become view-only (you can still watch them, but can't re-analyze)
• ☐ Leaderboard access becomes view-only
• ☐ MP4 downloads and Perfect Lap features are disabled

Need a Break Instead?

If you're between race seasons, consider Analysis Packs instead of canceling. Buy a pack of 5 or 10 analyses that never expire, pause your subscription, and use the pack when the season resumes. See our pricing page for details.